If there is an award for the most devalued frequent flyer programme, I reckon Malaysia Airlines would win it in a heartbeat!
Many airlines’ have made it ‘more expensive’ to redeem award travel but I have not come across one that has almost doubled the points required for every award seat. Malaysia Airlines used to have a very generous programme but has recently changed its award structure. It does baffle me why an airline which has only recently started to rebuild its’ image would want to almost punish its most loyal customers when it should be rewarding them.
As an example, a one-way award seat which used to cost 35,000 miles (Economy) and 55,000 (Business) is now… I am speechless.
Why why why??? Is that how you treat your most-loyal frequent flyers by devaluing our points drastically?
FURIOUS.
